Job Description

Operational Title: Outbound Supervisor
Reports To: Fulfillment Manager
We are Your fitness community, empowering personalized solutions to transform your life.

Job Summary:
The Outbound supervisor is a critical component of the subordinate leadership team. Their primary function includes leading small teams, utilizing available resources, and effectively communicating situational information and recommendations to management to achieve daily shipping metrics.
Roles and Responsibilities:
  • Ensure the organization and effectiveness of the order desk and order repair; communicate effectively with Customer Service to facilitate order issues
  • Ensure individual and team throughput and accuracy goals are achieved daily
  • Participate in setting employee performance standards and evaluating employee performance
  • Maintain a safe, clean, and organized workspace in accordance with OSHA and GMP regulations
  • Demonstrate the ability to manage a small project load concurrent with day-to-day operations
  • Ensure that established procedures are followed consistently
  • Resolve first-level operational issues and escalate them as necessary to the management team
  • Assist in performing routine maintenance on electronic and mechanical hardware
  • Complete other duties and responsibilities as assigned or required to complete daily job tasks
Education and Experience:
  • High School Diploma or GED
  • Minimum 2 years of experience working in a distribution or manufacturing environment
  • Proven ability to manage, direct, and develop team members, including completing performance evaluations and taking corrective action
  • Excellent communication skills at a cross-functional level throughout the company
  • Meet or exceed expectations in current position
  • Excellent time and task management skills (i.e. ability to set priorities and meet deadlines)
  • Computer literacy required; must be proficient in Microsoft Word, Excel, and the Internet
  • Demonstrated ability in basic mathematics and the ability to follow and enforce the adherence to process
  • Ability to lift up to 35 pounds without restriction, using proper safety methods
  • Mechanical aptitude for process improvements and routine maintenance a plus
Respect & Integrity You are honest and ethical, and demand the same from others
Accountability You demand accountability from yourself and others; you seek constructive feedback and openly provide feedback to others
Results Focused You consistently look to add value
Continuous Improvement You learn from successes and failures, and impalement improvement based on those learnings
What You’ll Love About Us:
  • Who We Are:
  • Health Benefits: provides comprehensive medical, dental, wellness, and vision plans for you and your family
  • Financial and Savings Programs: Whether it’s flexible spending or competitive retirement plans, we work with you to capitalize on total compensation now and into the future
  • Work-Life balance and more: To ensure work-life balance, we offer paid and volunteer time off, access to discounts and an amazing onsite fitness center
  • Global Diversity, Inclusion, and Belonging: We fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds of all to cultivate a higher performing organization
  • Check out Careers YouTube Page:
  • Stay up to date with the most current info at HQ; follow us on LinkedIn: is the world’s largest online sports nutrition retailer, offering its visitors over 12,000 products, over 25,000 articles, 9,000 plus videos and a robust social network with over 1.5 million members all designed to help our visitors achieve their health, fitness and appearance goals! Employees have ranked us as one of Idaho’s Best Places to Work for 4 straight years! is an Equal Opportunity Employer. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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